Hotspots are making a difference for students

The catch phrase "digital divide" often means different things to different people.  Some commentators discuss how access is divided by age groups or by regions of the country.   In education, observers have noted the differences between schools that have many devices available compared to schools that have few devices available.  Additionally, many districts have high speed internet access while others still haven't arrived at that point yet.  While these issues are compelling, an increasing challenge of this divide is appearing with respect to a student's capability of accessing the internet after school hours.  In Beaverton Schools, Canvas has been adopted at the secondary level and students grades 6-12 have been issued chromebooks.  Over the past two years, teachers have been integrating Canvas into their classrooms as a way to provide an organized platform of resources and opportunities for all students.   For nearly all teachers and the majority of our students, connectivity has not been an issue.  However, a significant number of our students do have problems with high speed connectivity outside of school and with completing their electronic projects, discussions, peer reviews, studying, etc.    To address this challenge, Beaverton applied for and was awarded a hotspot grant from Sprint for high schools and has also received a grant from hot spot provider Kajeet for middle schools.  To see how this can be a game changer for students, please watch the video below

Hotspots are not the silver bullet for all digital divide issues.  Other strategies that involve keeping school libraries open later, providing after school transportation, and fostering community partnerships also are important.  With that said, our hotspot program is definitely a step in the right direction when it comes to providing rich learning opportunities for all of our students.

Finding Partners in Addressing the Digital Divide: Health Care Providers

Finding Partners in Addressing the Digital Divide:  

Health Care Providers

School districts across the country face a variety of challenges with respect to students accessing resources from home.  At a recent conference, a representative from Chicago mentioned that many of their students who don't have home access attend local libraries.  Some urban and suburban districts have been adopting hotspot programs (Kajeet is an excellent provider of student hotspots) while rural districts have put wifi on buses for the long bus rides to and from school.

Increasingly, educators have come to the realization that home broadband access affects more than just a student's education.  Families that have internet access at home can fulfill other needs and access other services like job applications, government programs, and health care.  In a recent article on the digital divide in health care, author Mark Brohan discusses the use and lack of use of health care portals.  After reviewing data with respect to health care portal usage, specific patterns emerge which coincide with the digital divide in education.

Health care portal use, as one might suspect, reflects broadband internet connectivity rates in specific neighborhoods:   "In neighborhoods where 20% or fewer homes had a broadband connection the portal use rate was just 17.5% compared with 34.8% patient portal use where more than 80% of homes had broadband".  From a healthcare provider perspective, bridging the digital divide is an important way to increase efficiency.  More important, though, is the idea that access to advice, appointments, and labs leads to a greater health awareness and increased chance for wellness.   

Often large institutions and/or sectors don't often think of the connections between each other.  Certainly, both health care portals and schools have a vested interested in increasing connectivity for their patients/students.  Instead of addressing this issue alone, having health care providers, educational systems, and government agencies work together would decrease an overlap of efforts.  Urban, suburban, and rural areas all provide unique challenges which are complicated by geography, cost, and historical forces.  In the end, though, a focused effort of pooled resources and creative thinking would seem to have a much greater chance for success when addressing the digital divide.  

Summer and the Digital Divide

Summer and the Digital Divide

Educators will often talk about the importance of staying engaged over the summer in order to curtail the effects of "the summer slide", and they also will mention the time needed in the fall to formatively assess students and to review skills that have deteriorated.   Students without access to both devices and broadband can suffer even more in comparison to their peers.  This does not mean that students use devices over the summer are always doing so for education purposes, but the reading and creating of digital assets can indeed help in maintaining skills.

As more districts implement a one to one program for their students and as teachers (and summer school courses) move towards digital formats, having access over the summer becomes even more important for students and learning.  But what happens to student devices at the end of a school year?  Should a school check them in for the summer in order to take inventory?  This approach does have some advantages.  Specifically it guarantees that the device will be their in the fall to check out to students who are coming back to school.  Checking devices back in acknowledges the fact that it could be difficult to recoup the device of students move.

However, checking in devices does have significant disadvantages.  First off, it takes quite a bit of human capital to check in all devices and then to store them.  More importantly, though, is the fact that school issues computers might be the only way that students can access digital content from home over the summer.   (The home broadband connection is another challenge, but districts are working on this issue as well).   Taking away a device that has recently empowered a student and perhaps their whole family is a significant opportunity cost.

Perhaps there is a middle ground.  If schools can advertise that students can check out their device for the summer once it is briefly inspected, then they could access and create content all summer long.   This summer checkout might even entail a simple contract to be signed by a parent/guardian.   With that said, though, this process would allow students to continue their digital education over the summer.  A one size fits all policy for student device use over the summer is a fairly rigid approach that does not address the problem of the summer slide.  A more flexible approach might have more risks, but in this case the benefits far outweigh the costs.

Impacts of the Digital Divide: Classroom Case Studies

Impacts of the Digital Divide:  Classroom Case Studies

For many people who have broadband connection at home, it is sometimes hard to imagine the effects of the digital divide in a classroom setting.  While many educators assume that students can go to the library after school or perhaps find free wifi at a fast food restaurant, this is often easier said than done -- especially for younger students who are not of driving age.  While a few districts nationwide have 100%of their students connected at home and while other districts have virtually no student connected at home, the vast majority of districts fall somewhere in the middle.  As educators move to using technology to enhance learning, collaboration, and differentiation, having students that don't have access at home can have subtle but observable effects on learning and achievement.  Here are 5 examples (names of teachers changed) that illustrate this from my teaching experience in a district that has about 36% of students on free and reduced lunch.

Case #1:   In a 9th grade World History class, Chris was working in a collaborative group on a summative project with 3 other students.  The group members assigned work on specific presentation slides and research to be done outside of class.  Although Chris works hard in class, he cannot fulfill his work requirements outside of class because he can't access research or the actual presentation.  Students in his group reach out to the teacher after class to share their frustrations with Chris and the fact that their presentation is suffering.  The teacher approaches Chris, and he is a little sheepish and says that he will try his best to finish.  It takes several months before the teacher actually realizes that Chris does not have access at home.

Case #2:  Ms. Hawkins 10th grade English class is writing an essay and is going through the writing process which entails multiple drafts, feedback, and revision.  As part of the revision process, Ms. Hawkins assigns students to do electronic peer reviews for homework.   6 of her students do not have access at home and have difficulty providing quality reviews.  As a result, the face to face process of going over peer reviews and asking clarifying questions does not run smoothly and the whole class (both those with and without access) suffers as a result.

Case #3:  Mr. Bobzien is a 5th grade teacher who is flipping his classroom.  He creates instructional videos and assigns the videos and practice problems for homework.  At home, parents often learn math along with their kids and help them after watching the videos.  Back in the classroom, Mr. Bobzien checks in with individual students and checks for understanding.   Although all of the 5th graders in his class have chromebooks to take home, seven of his students don't have access at home.  As a result, these students try to learn math the best that they can before school and during class.  Overall, Mr. Bobzien's students are achieving at higher levels in the flipped classroom model, but those without access are progressing at a much slower rate.

Case #4:  Mrs. Thompson, an environmental science teacher, assigns a class discussion question once a week for homework in Canvas.  She notices this has elevated the level of discussion in her class and that students often refer to the discussions the next day in class.  She started to evaluate  students on their communication skills, but she notes that several of her students rarely submit answers.  Although she encourages students to log in at the start of class, she notes that students who are not submitting at home often have less developed responses and don't benefit from the online interaction and thinking of other students.  She suspects that several of her students don't have home access.

Case #5  Effects on teaching practice

Mr. Evans teaches at a high poverty school in our district and has a friend (Ms. Fuller) who teaches at a low poverty school.  Mr. Evans rarely assigns electronic homework and research as he knows that almost half of his students do not have home access.  Instead, he assigns paper copies and foregoes the electronic benefits of reading differentiation, peer chats, peer revisions, and collaborative electronic projects.   His friend Ms. Fuller, on the other hand, assigns creative and collaborative work outside of school.     Although Mr. Evans and Ms. Fuller teach the same grade level in the same district, when they compare notes they realize that their students are getting a very different education!

Digital Divide Strategy #4: Hotspots for student checkout

Digital Divide Strategy #4:  Hotspots for Student Checkout

As education continues to integrate technology and online collaboration and instruction, devices in schools are becoming more ubiquitous.  Many school districts around the country have gone to a one to one model in which students are checked out a laptop for the school year.   Of course, issuing every student a device can definitely help level the playing field, but that is only half of the equation.  A group of researchers from the Cooney Center, funded by the Gates Foundation, reported that "access to the Internet and digital devices is no longer a simple yes/no question.  Whether families have consistent quality connections and the capabilities to make the most of being connected is becoming just as important." (digitalequityforlearning.org)

The vast majority of school districts across the nation do not have a plan for home connectivity, but there are some that do.  Most notable among these are schools in Detroit, Michigan, Forsyth County, Georgia, Tuscon, Arizona, Miami-Dade County, Florida, and Tuscon, Arizona.  These districts are using programs that integrate Kajeet hotspots.  These are built for schools and integrate filtering that make them CIPA compliant.

These initiatives are definitely not meant for Parent Teacher Organization Fundraisers and need to be a dedicated budget item.   Hotspots start around $150.00 for the device and data plans vary often run between $15.00-$25.00 per month.   Of course, the cost of hotspots often depends on the needs of an individual school and/or district.  In theory, a school could buy fewer hotspots and have them checked out through the library on a first come, first serve basis.   This checkout method is a step in the right direction, but it doesn't provide the access needed on a day to day basis.

Some school districts have also experimented with going to national carriers to purchase hotspots at a government/institutional rate, and of course the prices vary based on company and amount of data purchased.  

Here are four guiding questions for those considering a hotspot checkout program to bridge the digital divide:

1.  Budget:  the biggest expense is not the hotspots themselves but rather the monthly access charges.  Doing the math and finding the funding in advance is critical.  Keep in mind that some programs require a set time contract.

2.  Audience:  who is the target audience for the hotspots?  What will the criteria be?  

3.  Duration:  how long will these devices be checkout out to students?  Days? Weeks? The whole year?

4.  Filtering:  Some companies provide both monitoring and filtering, while others focus on just a monitoring dashboard.  Consulting the IT dept. in the district should be one of the first things that is accomplished.   Of course, any access point needs to be CIPA Compliant.  

5.  Device Monitoring:  Someone has to be in charge of the dashboard that monitors the devices.  This can be done at the school and/or district level.   Evaluating usage periodically and surveying students and families is best practice and can help decision makers in evaluating the effectiveness of the program.

Digital Divide Strategy #3: Extending Library Hours

Digital Divide Strategy #3:  Extending Library Hours

When students in high schools throughout my district were issued chromebooks this year, I could immediately see some of the positive effects with respect to equity.   For many students, this was the first computer to enter their home.  In the library, I saw students proudly set up their chromebooks as they did research and worked on assignments.  As far as technology went, the playing field was leveled.   Now all students could access class documents, turn in assignments, type work, and collaborate on creative digital projects.
Of course, this first glance at technology integration held many truths but it also hid some inequities beneath the surface.  Keith Kreuger, CEO of the Consortium for School Networking, laments that "technology will be one more way to expand inequities rather than bridge the narrow."

Providing technology for all students was indeed a game changer that is still changing and evolving teaching and learning.  However, after a few months into the process it became apparent that not all students had equal opportunities to succeed as not all had home internet access.   Teachers worked hard to integrate digital curriculum and redesigning support structures for students.  Some teachers keep a great selection of help videos on their website and a few have moved to flipped classroom models.  This evolution of teaching and technology, though, plays back into Kreuger's quote about expanding inequities.  Although 75% of school districts don't have a comprehensive plan for internet access outside of school, many are working on ways to diminish the impact of this challenge.

In my district and in other districts across the country , it is not that  uncommon to see students hanging around just outside the school in order to get wifi access.   Providing devices is a visible and often tangible event, while figuring out access after hours is not.

One easy way to help address this problem in a small way is to simply open school libraries earlier and keep them open later in the afternoon.   In larger high schools where the library staff consists of more than one person, it is fairly easy to have overlapping shifts where one worker takes the early shift while the other arrives later and stays later.   Some schools even figure out transportation for those students who live farther away and need a way to get home if they stay a few extra hours.

Extending library hours is certainly not a solution for everyone as students often have other family and work obligations and can't stay after school.  However, providing more access through school libraries can be a small part of a bigger systemic solution when it comes to bridging the access digital divide.

Latino Immigrants and the Digital Divide

Reframing How Educators Approach
Latino Immigrants and Technology Use

A recent discussion from the Joan Ganz Cooney Center focused on the challenges of technology integration and use in Latino immigrant families.   It is not surprising that lower income families have less access to technology and home broadband.  When families have to choose between a cell phone and a broadband bill, it seems logical that the cell phone would almost always win out.  With that said, though, it is notable that Latino immigrant families are especially vulnerable when it comes to having access.  This lack of access has serious implications as schools across the country move to digital curriculum and learning management systems that require home access for a student's success.

Additionally, many Latino immigrant parents lack experience with technology and don't necessarily have a "culture of technology" in the household.  Immigrant Latino parents have less technology experience than other groups.  Only 40% feel confident in using the internet and 45% have been online for five years or less.  Amidst these statistics, though, there is emerging a positive trend:  Latino parents are making technology purchases for their children's education at an increasing rate.

Latino immigrant families are prioritizing the purchase of technology as it relates to their children.  Great income disparities hinder the drive for digital equity for students, and some subgroups like Latino immigrants tend to have less experience with technology.  With that said, the trend to try to purchase technology to aid in their children's education is definitely of note.  It has implications for programs and districts who are increasing technology purchases and implementation.  Harnessing the desire of Latino immigrant parents to integrate technology is a key to ensuring student growth and success.  When schools and parents work together to address nuanced issues relating to the digital divide, the chance for student success increases greatly.

Continuing Challenges and Nuances

Devices, Access, and Training

School districts across the United States are integrating more devices into classrooms, although this integration certainly varies from district to district.  The visibility of devices and the expansion of school network capacity is an ongoing process.  Many people, though, are hopeful for the progress that is being made.

The more difficult problem, though, is figuring out how to provide access for students at home.  Currently, 67% of U.S. households have broadband access at home.  More families, might have access via phones, but this isn't the same type of access that is needed to complete collaborative and complex classroom assignments.    Unfortunately, the vast majority of districts do not have any plans to address home access.

In the long run, "while device access does make a difference at the K-12 and university levels, it should not be the main focus. What will ultimately make the real difference is both access to technology and the associated coaching and support from teachers, professors and administrators."   

As educators and districts throughout the country work to solve device and access inequities, these changes will not facilitate significant educational gains unless educators become skilled in coaching students in technology use.  This includes digital literacy, of course, but it also includes the transformative use of technology that goes beyond simple substitution tasks.   This process might take years to fully complete, but the current struggle and thinking around this issue is a step in the right direction.

Digital Access Shift in Progress

Digital Access Shift in Progress

Access trends can be hard to analyze as technology and tech use constantly evolves.  With that said, it is worth noting the shift from broadband access to mobile only access.   The complete reasons are probably fairly nuanced, but an important reason for the shift is economic.  If people can use their phones for most of their daily needs, then paying several hundreds more a year for a home connection might not make sense.  Here is the latest trend as reported by the Pew Foundation:

Of course, this shift in adoption is not distributed equally throughout the population:

This change has many implications for educations.  Although most teachers will find that a large number of their students have broadband, assigning digital work that requires home broadband will greatly impact those without access.  This doesn't mean that teachers should not be assigning digital work.  When done thoughtfully, digital learning can personalize, differentiate, and challenge students all at the same time.  This means work that is creative, collaborative, and exploratory and not a series of electronic worksheets.

They key, then, is to actually find out about the make-up of students in a school and/or district.  Educators across the United States are working to combat the digital divide, but the first step is to find out what type of connections student have and how the type of connectivity relates to the teaching and assignments.

Rich Teenager, Poor Teenager: Uses and Opportunities

Rich Teenager, Poor Teenager:  Uses and Opportunities

When addressing the digital divide in U.S. education, it becomes clear rather quickly that there are many divides.  These include economic, rural/urban, ethnicity, geography, and even skill levels and opportunities.  What is exactly meant by this? 

 

As more students gain access via cellphones, the number of broadband internet subscribers at home is actually declining.  Families that have to choose between cell phone access and broadband access overwhelmingly choose cell phones as they provide an important family communication tool.  

Generally, poor students are much less likely to have home internet access in comparison to peers.  This is really not surprise, but it does have implications for what types of digital skills students are actually learning.  Students who don't come from a home where there is a culture of internet use are more likely to see the internet as a mode for gaming or social media and not as much for research, news, and/or creative production.   The graphic below shows an international computer use survey as it relates to students and their economic status.  

The implications, of course, are important for educators.  The broader culture often makes sweeping generalizations about the proficiency of young people vs. older people with respect to computers.   Proficiencies in digital literacy and critical thinking can vary widely among students in the same classroom.  In the end, educators play a key role in conducting formative assessments with each class as a "digital divide" of skills has emerged based mostly on economic lines.

More discussion on student family wealth and how it relates to computer skills and assumptions can be found at https://goo.gl/Rz9IST

Under Connectedness -- different conceptions affect how students work at home

Under Connectedness and Student Perceptions

As school districts and teachers transition to e-classrooms, many teachers are aware that not all students have the same access at home.  Of course, not having broadband access at home can make life extremely difficult for students -- especially when teachers use LMS platforms like Google Classroom, Canvas, or Schoology (to name a few) to push out homework.

It isn't easy, however, to gauge the connectivity of students as it can be seen as a sensitive socio-economic issue.  If you are in a classroom of 30 and it seems like most others are connected at home, it can be hard for students to come forward to say that they have access issues.  

What can make this more complicated, though, is the fact that there are different types of access as each student has a unique situation.  Last year, for example, I taught 3 students who were having academic troubles and submitting/accessing their work.  When I asked if they had internet access, they all said yes.  As the year continued, I noticed that their academic performance was not necessarily improving.  They generally did fine in class, but any work outside of class was not up to par.

Finally, in one on one discussions I discovered that their definition of being connected at home was having access to a parent's cell phone browser.   Earlier when I had asked if they had home access to the Internet, they honestly said yes.  However, this type of access wasn't really robust enough to engage in some of the online readings/discussions/projects that were a part of the class.

Another student split time between parents and noted that her mother had broadband access while her father did not.  She did her best to get her work done at school and at her mom's house, but when she spent a week with her dad she felt more stressed and behind.

The bottom line is that each school is comprised of different levels of home connectivity, but each classroom has its own dynamics as well.  As educators transition into the digital classroom and all that it has to offer, it is important to explore home connectedness issues up front at the start of the year.  This informs best practice and helps teachers and students adapt to create situations that are best for both teachers and learners.

Flipped Classrooms and the Digital Divide

Flipped Classrooms and the Digital Divide:
Challenges and Remedies

As more technology is infused into schools, more teachers are experimenting with "flipped classrooms" where students do individual work at school (with help from the teacher) and view lectures/assignments at home.  The idea is that students can listen and study at their own pace at home and then get focused help from the teacher at school.  Here are some recent statistics concerning teachers and flipped classrooms:

- In 2012, 48% of teachers flipped at least one lesson, in 2014 it is up to 78%.

- 96% of teachers who have flipped a lesson would recommend that method to others.

- 46% of teachers researched have been teaching for more than 16 years, but are moving towards flipped classrooms.

- 9 out of 10 teachers noticed a positive change in student engagement since flipping their classroom (up 80% from 2012).

- 71% of teachers indicated that grades of their students have improved since implementing a flipped classroom strategy.

- Of the teachers who do not flip their classroom lessons, 89% said that they would be interested in learning more about the pedagogy.

These statistics are certainly compelling and make a strong case for at least partial use of a flipped classroom when appropriate.  However, flipped classrooms assume that students have broadband internet access at home.   Some teachers might respond that their students do have access, but it is important to find out what kind of access this is.  For example, many of my students in the past have stated that they have access at home, but it amounted to using a parent's smartphone to access the internet.   This is simply not a feasible way to access lectures/activities at home that fit into a flipped classroom.     Other educators might mention that their students can go to a public hotspot area to gain access, but once again this isn't always realistic (or fair for that matter).  The point here is that educators need to be deliberate in finding out the exact types of access that students have when they are contemplating flipped classrooms.

If a teacher has several students that don't have broadband access at home, that doesn't mean that a flipped classroom dynamic should be off limits.   Some teachers have experimented with a "modified flipped classroom" where a teacher implements an "in class" version of the flipped classroom in order to meet the needs of individual learners.  Students can still access materials online in class and then ask the teacher specific questions tailored to where they are in the learning process.

Of course, there are work arounds to providing access to those who don't have home access.  These might include keeping the library open before and after school, lending out devices with connectivity, and lending out devices with the lectures/materials installed on them.  These are not perfect solutions and still might be inequitable in some cases, but they are a good start.

The flipped classroom does have great potential for those teachers who embrace the concept and work to perfect it.  Before doing so, though, an honest and thorough evaluation of student home connectivity is essential.

Latino Students and the Digital Divide (Part 2 of 2)

Latino Students and the Digital Divide (Part 2 of 2)

In part one, it was noted that Latinos in the United States are bridging the digital divide by getting internet access through smart phones.  As this connectivity increases, though, home broadband connectedness in Latino Households is actually decreasing.  This becomes an important issue for students as many districts throughout the U.S. are migrating to digital curriculum platforms.  As teachers are being trained and moving quickly towards an "all electronic format", it can be difficult for students with no broadband access to complete work in a timely manner.

This type of underconnectedness (mobile only and no paid broadband at home) limits the use and indeed the perception of the utility of the internet.  Parents without broadband often do not see broadband and a home computer as a necessity, even when that computer is provided by the school with a 1 to 1 initiative.  As a result, the types of higher level creative/collaborative activities and deep learning research that teachers are initiating with technology can put students who are underconnected at a distinct disadvantage.   The good news, perhaps, is that educators increasingly have opportunities to expose students to these types of activities at school, even when student skill sets are limited by lack of home use.  The challenge is to communicate consistently the importance of access and then to provide reasonable options to achieve access for families who are financially struggling.   When parents see home access as an important key to a successful academic career and become more familiar with using some of the powerful tools, the likelihood of connectedness will increase.  Latinos are bridging the digital divide through the rapid adoption of smart phones.  However, this "cell phone bridge" is not adequate enough to meet the demands of evolving educational opportunities that are growing throughout our country.

 

Latino students and the digital divide (Part 1 of 2)

Latino Students and the digital divide:  home access

Schools throughout the U.S. are beefing up infrastructure and adding computers/tablets in schools.   Of course, not all of this integration and infrastructure upgrades is happening equitably, but the general trend of more tech and more teaching with tech is more than notable.   With respect to Latino students, it is obviously impossible to make statements to apply to everyone in such a diverse group.  With that said, though, some important trends are emerging.   With respect to the digital divide, Latinos as a group in the U.S. are gaining access to internet at home through cell phones while actual computer ownership is on the decline.  This has serious implications for success in schools, especially when large numbers of teachers move to digital platforms and assign digital homework.   Educators are becoming more aware of students who don't have home access, but at the same time many fail to recognize the challenges that students face when trying to complete various types of homework on a cellphone (as they might not have a computer at home).   This type of "underconnectedness" makes some types of flipped classrooms and digital assignments that require larger screens and/or collaboration very problematic.   One creative approach can be found in the "Modifying the Flipped Classroom"   Educator Jennifer Gonzalez discusses the benefits of flipped lessons but how these benefits might be used in a classroom of students who have no internet access or cell only access at home.  With respect to Latino students, this is especially significant as broadband connection rates at home are significantly lower than other groups.

Teachers (myself included) can make assumptions about connectivity and the ability to complete electronic assignments at home.  Testing assumptions and modifying teaching strategies, in the end, is best practice and can work to benefit all students.